In the central service office (Knurów) there are special teams of engineers employed like electronic engineers, IT technicians what results in a wide range of services we provide our customers with. Whole managment and service logistics are done in Knurów via Service Desk application. It means our customers may inform us about incident not only by fax or telephone but also via e-mail and internet. Via this application it is also possible to monitor particular incident, create proper reports, manage and settle every incident. 

Additionally we offer our Clients Service Level Agreements which guarantee appropriate, required by Client  service availability, response and repair time.

We provide service repairs of EPSON printing mechnisms:

TM-U950, TM-300, TM-210A, TM-210B, TM-T260, TM-T285, TM-T88III, TM-T90.

For mentioned devices and produced by UPOS  fiscal printers 80 % repair is done on site. To be able to offer such serviuce to our customers, every service engineer is equipped with the appropriate set of original spare parts.

Apart from our fiscal pinters service, we are authorized to provide services for other fiscal devices, forexample: ELZAB, Novitus or Posnet.

We also provide repairs of computer devices produced by: IBM, Siemens, Wincor Nixdorf, Toshiba TEC  and more over.

Apart from providing service we have a wide experience in the range of hardware and software infrastructure installations for small and big retailers